In his work, Mark Penn combines innovative microtargeting techniques to win major corporate and marketing battles. Mark is Chief Insight Officer at Microsoft. He was the President of the polling firm Penn, Schoen and Berland, which he co-founded in 1975. He was also the CEO of Burson-Marsteller, the world-class PR firm.
He is the author of the book Microtrends: The Small Forces Changing the World
(Kinney Zalesne, contributor).
The keys to understanding business, politics, and society today are not megatrends, but the smaller currents and discreet demographics that are creating social niches and driving social change in a wide variety of patterns.
He served as strategic consultant to Fortune 500 companies and CEOs on a wide range of image, branding and corporate reputation issues.
Mark has spent over thirty years as a polling analyst and advisor to major corporations and heads of state on what people really think and how they really feel.
He won the Pollster of the Year award, the top honor of his profession given every four years, in both 1996 and 2000. He's been called The Master of the Message by TIME magazine and The Guru of Small Things by The New York Times.
Mr. Penn has written for many premier publications including TIME, The Wall Street Journal, The New York Times and The Washington Post, and has appeared frequently on CNN, Fox News and other media networks.
Understand the invisible trends that are shaping the (potential) future of your organization.
Microtrends is about the niching of society. People are self-defining in smaller and smaller ways, and neither "gut sense" nor conventional wisdom will likely get you to the truth. Go straight to the numbers, and let’s do some microtrending.
Small groups that no one else has their eye on are making huge changes in our society. Mark Penn is known for his ability to detect these relatively small patterns of behavior that are wielding disproportionally large influence on business, politics, and our personal lives.
In his book Microtrends: The Small Forces Changing the World, in his Wall Street Journal column, and in his presentations, Mark Penn uncovers and analyzes trends that no one else sees. In this evidence-based, data-driven approach to understanding our future, Mr. Penn describes who makes up these micro-communities and explains why they matter and how you can reach them with your message.
Especially in hard times, no one can afford fat in their message — it must be all the more targeted. Thus, audiences consistently find this material, not just personally intriguing but also invaluable to their organization.
- Chief Insight Officer, Microsoft
- Author, Microtrends
- Former CEO, Burson-Marsteller
- Former President, Penn, Schoen and Berland
- Pollster of the Year, American Association of Political Consultants
- NPI Fellow, New Politics Institute
- Key advisor to President Bill Clinton and UK Prime Minister Tony Blair
- Key advisor to Bill Gates and Microsoft
- Key advisor to Michael Bloomberg for his mayoral campaign in New York City
Mark tailors each presentation to the needs of his audience and is not limited to the topics we have listed below. These are subjects that have proven valuable to customers in the past and are meant only to suggest his range and interests. Please ask us about any subject that interests you; we are sure that we can accommodate you.
Small Is the New Big
Leaders need macro and micro lenses now.
There is no ‘next big thing’ anymore. Now business leaders keep ahead of customers
by understanding the ‘next little things’— the under-the-radar forces that can involve as little as one percent of the population. Yet their impact on society can be huge, either as an important niche market to serve or because these small undercurrents will ultimately become major ones. The days of organizations shaped and led to serve highly visible and slow-moving mass markets are over.
In this presentation, the consummate advisor on deep, emerging consumer patterns and author of Microtrends reveals how to reshape your organization and your leadership to serve the new landscape of multiple small, niche markets (that add up to large markets), trends that move fast and need to be spotted early.