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Robert S. Kaplan


The Balanced Scorecard



For both countries and companies, intangible assets drive long-term value creation.



Highlights

Few people have contributed as significantly to the art and especially the science of business strategy as Robert Kaplan. Business leaders’ number one priority is strategy execution and the Kaplan-Norton Balanced Scorecard (BSC)management system has become the premier tool for effective strategy execution. This performance management system enables business leaders to clarify and communicate their corporate vision and align people, business units, and resources to a unified strategy.

    In his research and writing, speaking and consulting, Robert has demonstrated how leaders can link their performance and cost management systems to strategy implementation and operational excellence.

The BSC approach is also being successfully applied by governments and nonprofits throughout the world to deliver measurable social outcomes, improve transparency, and enhance governance.

His most recent work has developed a new framework for risk management, showing how to integrate risk management with strategy development and implementation.

Robert and coauthor David Norton have written five landmark books on BCS, describing how it works and outlining best practices for its implementation.

    His most recent book, The Execution Premium helps business leaders successfully execute their business strategy for measurable benefits.

    Together, these books have transformed the business strategy landscape and made Robert Kaplan one of the most valuable speakers in the fields of business strategy and leadership.

Robert Kaplan is Baker Foundation Professor at Harvard Business School and a former Dean of the Graduate School of Industrial Administration, Carnegie-Mellon University. Kaplan received a B.S. and M.S. in Electrical Engineering from M.I.T., and a Ph.D. in Operations Research from Cornell University. He has received honorary doctorates from the Universities of Stuttgart (1994), Lodz (2006), and Waterloo (2008).


The Books

The Execution Premium describes a systematic and proven framework for achieving the financial results promised by your strategy—how to link strategy to operations, continually guide strategy execution and updating the strategy in light of changing circumstances. It introduces the new Office of Strategic Management for facilitating successful strategy implementation.

The Balanced Scorecard: Translating Strategy into Action—the seminal book on the tool that dozens of companies worldwide have embraced for achieving long-term growth. Winner of the 2001 Wildman Medal from the American Accounting Association for its impact on practice; in 22 languages.

The Strategy-Focused Organization describes how to make strategy a continuous process owned by everyone throughout the organization. Best international business book for 2000, Cap Gemini Ernst & Young.

Strategy Maps offers a powerful new visual tool for aligning processes, people and IT to strategic outcomes. One of top 10 business books of 2004 by strategy+business magazine and amazon.com.

Alignment applies the Balanced Scorecard to corporate strategy, aligning business units (often poorly-coordinated) with headquarters’ long-term goals, using an Office of Strategic Management.

Dr. Kaplan also co-developed Activity-Based Costing, a revolutionary approach to determining the underlying economics of a business, which he describes in his book Cost & Effect and, more recently, Time-Driven Activity-Based Costing.


Credentials
  • Baker Foundation Professor, Harvard Business School
  • Former Dean of the Tepper Business School, Carnegie-Mellon University
  • Chairman, Practice Leadership Committee, The Palladium Group
  • Boards: Evergreen Energy and Acorn Systems

Honors

Accounting Hall of Fame

Lifetime Contribution Award, Management Accounting Section of the American Accounting Association, and the Institute of Management Accountants

One of top 20 Business Writers/Management Gurus, Financial Times 2005 CEO Survey

One of Top 50 Business Brains, London Times

Honorary doctorate, University of Stuttgart

Telecom Italia "Prize for Leadership on Business and Economic Thinking"

One of the Top 50 Thinkers and Writers on Management Topics, Accenture Institute for Strategic Change

Outstanding Accounting Educator Award, American Accounting Association

1994 CIMA Award, Chartered Institute of Management Accountants (UK)

Distinguished Service Award, Institute of Management Accountants (IMA)


Other Books

Relevance Lost: The Rise and Fall of Management Accounting

Several influential management accounting textbooks