Innovation—customer acceptance
& return on investment


Highlights

Michael Schrage is one of the world’s most innovative thought leaders on innovation.

He has redefined how we think about innovation by focusing on customer acceptance of new products and services as an integral part of the innovation process.

He also has pioneered techniques for using rapid prototyping, simulations and modeling to improve return on innovation investment.

Michael is the author of two critically acclaimed books:

Serious Play: How the World’s Best Companies Simulate to Innovate
and
Shared Minds—The New Technologies of Collaboration.

A research fellow at the MIT Sloan School’s Center for Digital Business, Michael is a columnist for Fortune, CIO Magazine and MIT’s Technology Review, and is widely published in the business press. He is a regular contributor to The Conference Board Review.

Michael is a senior advisor to MIT’s Security Studies Program and consults to the U.S. government on national security systems innovation.

Michael is a powerful speaker with a very direct and engaging style.

Innovation & Marketing

Michael’s work redefines not just how innovation is done but what innovation means.

Innovation is not what innovators do; it’s not about good new ideas.

Innovation is about good new ideas that customers will pay a premium to adopt and use!

Innovation & marketing. The most innovative organizations fuse "marketing" and "innovation" into an integrated strategy for growth. This redefines how you innovate and how you market your innovations.

The key is to understand how your inventions will affect customer relationships and develop strategies that help customers embrace your innovations.

Michael Schrage knows how to make such integrative strategies work.

True innovation influences behavior.

The Economics of Innovation

Perhaps no one knows more about how to maximize return on investment from innovation processes than Michael Schrage.

The key, as he describes in his groundbreaking book, Serious Play—How the World’s Best Companies Simulate to Innovate, is rapid experimentation and prototyping, speedy simulation and digital design.

New prototyping methods have radically reduced the cost of testing products, services and business models, effectively creating a new financial resource—iterative capital, a resource that allows you to play seriously with more and more versions of various ideas in less and less time.

Michael helps businesses master these techniques and spend their iterative capital wisely.

Manage the links between innovation, the supply chain
and the customer cost-effectively.

Collaboration & Innovation

Michael’s critically acclaimed first book, Shared Minds: The New Technologies of Collaboration, is the first book to explore the tools and dynamics of successful collaboration as the behavioral key to successful innovation.

Credentials

• Research fellow, Center for Digital Business, MIT Sloan School of Management
• Senior advisor, MIT’s Security Studies Program
• Columnist for CIO Magazine and MIT’s Technology Review; former columnist for The Los Angeles Times and ComputerWorld
• Regular contributor, The Conference Board Review
• Op-Ed contributor on national security and public policy, The Washington Post
• Top-rated Lecturer at MIT Executive Education Programs
• Former Merrill Lynch Forum Innovation Fellow
• Recipient, Doblin Prize, "The Culture(s) of Prototyping"
• Former director, Ticketmaster
• Patent pending for "Telepons," a networked, point-of-sale paperless coupon